Customer Support
Welcome to Strathmore Carter Ltd!
We are honored to have you visit our site and view our products. We design and manufacture products intended to “Lift the Spirit” of our retail partners and consumers. We hope you enjoy our product selection and the service we provide our many customers.
Customer Support Hours and Contact Information
Our Customer Support Team is available Monday-Friday from 8 am-5 pm CT and closed for lunch 12-12:30 pm CT. Our toll-free number is: 888-336-3226.
Consumers may contact us via email at support@strathmorecarter.com
Helpful Links
My Account
It’s easy to create a Strathmore Carter Ltd account. Once you’ve gone to the Sign In page, Create an Account by entering your name and email address and create a password. Each time you visit our website, sign in to access your account information, make purchases and more.
Order Status
After placing your order, you will receive an Order Confirmation email. At the top of the email there is an option to View the Status of My Order. You can also access your Order Summary directly on Strathmore Carter Ltd. Sign in to your account, then click on Orders for details about your purchase.
Return Policy
If you’re not happy with your purchase, we accept returns for a full refund or exchange. Please visit the Shipping & Returns page for more information related to our return policy.
FAQs
Before placing an order, find all you need to know with the most frequently asked questions at Strathmore Carter Ltd .
Store Locator
Thousands of retailers across the U.S. offer Strathmore Carter Ltd gifts. Click to use our store finder to locate Strathmore Carter Ltd products near you!
About Us
We at Strathmore Carter Ltd believe every product creates a conversation. We hope to participate in the meaningful moments of people’s lives. We don’t create those moments, we aspire to make them a little better.